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Subprocessors, cookies and tracking

Under a data processing agreement we must tell you before this list changes. It is reviewed quarterly, and adding an entry is a notification to every customer, not a quiet deploy.

Subprocessors

  • Vercel Inc.

    Essential to the service

    Application hosting, edge routing and TLS termination.

    Personal data they can see

    • IP address (transient, in request logs)
    • Session cookie
    • URL requested
    • User agent
    Location
    London (lhr1) for compute; log retention in the United States
    Transfer safeguard
    EU/UK Standard Contractual Clauses and the UK Addendum, via Vercel's DPA
    Their terms
    Data processing agreement (opens in a new tab)

  • Supabase Inc.

    Essential to the service

    Managed PostgreSQL database, authentication, session issuance, and delivery of authentication email — address confirmation, sign-in links and password recovery.

    Personal data they can see

    • Email address
    • Hashed password
    • Display name
    • University and student reference
    • Programme and academic year
    • Assessment attempts and progress
    • Audit records
    Location
    EU/UK region (project-configured)
    Transfer safeguard
    EU/UK Standard Contractual Clauses and the UK Addendum, via Supabase's DPA
    Their terms
    Data processing agreement (opens in a new tab)

  • Stripe Payments Europe Ltd.

    Not required for institutional use

    Card payment processing for direct individual subscriptions only. The payment form on /checkout is served by Stripe inside an iframe, so a visitor on that one page connects to Stripe directly and Stripe sees their IP address and browser; no other page loads anything from Stripe. Institutional customers are invoiced and their students' data never reaches Stripe.

    Personal data they can see

    • Email address
    • Billing name and address
    • Card details (held by Stripe, never by us)
    Location
    Ireland, with group processing in the United States
    Transfer safeguard
    EU/UK Standard Contractual Clauses and the UK Addendum, via Stripe's DPA
    Their terms
    Data processing agreement (opens in a new tab)

  • Vercel Web Analytics

    Not required for institutional use

    Aggregate usage measurement — page views and named product events. Configured without cookies and without cross-site identifiers.

    Personal data they can see

    • Page path
    • Referrer
    • Coarse device and country, derived and not stored against an identifier
    Location
    Processed by Vercel, as above
    Transfer safeguard
    Covered by Vercel's DPA
    Their terms
    Data processing agreement (opens in a new tab)

Cookies

There is no cookie banner on this site, and that is a deliberate position rather than an omission. The Privacy and Electronic Communications Regulations require consent for anything that is not strictly necessary for a service the visitor has asked for. Both cookies below are strictly necessary, analytics runs without a cookie or a cross-site identifier, and there are no advertising or marketing pixels. If that ever changes, a banner becomes mandatory and this page will say so before it does.

Cookies set by this site, their purpose and duration
NamePurposeDurationConsent
sb-<project>-auth-tokenHolds the signed-in session. Without it a student cannot stay signed in between pages, so it is strictly necessary for a service they have asked for.Session, refreshed on use; expires after inactivityNot required
ba_signed_inA flag stating only that somebody is signed in, so statically cached pages can skip an entitlement request for the anonymous majority. Carries no identity and no entitlement.30 daysNot required
ba:last-visit-dayOne date, so a return visit is counted once a day rather than once a page. Never leaves the browser as an identifier.Until cleared by the userNot required

The last two entries are browser storage rather than cookies. They are listed because the Regulations cover storage on a device generally, not cookies specifically, and neither value ever leaves the browser.